Job Description

Position: Customer Service Executive (KL / Selangor)

Working Location: Kuala Lumpur / Selangor
Working Days/Hours: 5 Days Work, 2 Days Off rotational shift

Employment Type: 6 Months Contract (renewable/convertible to Permanent)

Salary Package: Up to RM3,400

Job Responsibilities:
* Handle incoming calls from customers and assist them with their inquiries on products and services.
* Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
* Maintain the accuracy of all data and verify the same for all customer services. Keep records of all conversations in the database in a comprehensible way.
* Build sustainable relationships and engage customers by taking the extra mile.
* Frequently attend training to improve knowledge and performance level.

Requirements:
* SPM / STPM with at least 2 years of working experience in a call center, handling inbound calls.
* Excellent command of English and Bahasa Malaysia both spoken and written is a must.
* Willing to work on rotational shifts, weekends and Public Holidays.
* Fresh Graduates (Diploma/Degree/Master) with the passion to build a career in Customer Service are encouraged to apply.
* Must be able to start work immediately or within short notice, and willing to work in Kuala Lumpur or Selangor.
* Applicant (s) must be fully vaccinated for COVID-19.

Interested applicants, please drop your updated resume to Ms Asyiqin - Asyiqin@intelek.com.my or call us at 03-5886 9292 for further information.

Only shortlisted applicants will be notified.

Niche: Kerja Sales | Jobs & Vacancies in Malaysia