Vacancies: IT Support/Customer Service Executive
Zue 184 @ CET Development Sdn Bhd - Mon 3/May/2021 2:03pm
Job Description

* Mode : Contract

* Work location: Kuala Lumpur/Selangor/Perak/Negeri Sembilan

* Rate : MYR1,500.00 - 1,700.00

* Qualification : Diploma/ Certificate in Computer Science/ ICT Engineering (IT/Computer/Telecommunication/Networking) or equivalent.

* Responsibilities

* Good understanding of computer systems, mobile devices and other tech products

* Able to identify PC, Printer and hardware problems and advising on the solution

* Ability to diagnose and resolve basic technical issues

* Hardware maintenance especially PC and Printer

* In depth knowledge of the network types such LAN and WAN

* Serve as the first contact with customers who need technical assistance via the phone or email

* Redirect unresolved issues to the next level of support personnel

* Keep record of problems and customers solution

* Follow-up with customers

* Reporting base on projects

* Proficiency in Malay/ English

* Excellent oral and written communication skills

* Strong presentation and customer-facing skills

* Ability to handle high-pressure situations and maintain professional demeanor

* Contact Human Resource Department for more info at:
03-8920 9938
011-20685989
(office hour)

Niche: Kerja Diploma Dan Ijazah | Jobs & Vacancies in Malaysia
 
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