Hiring: Customer Service Executive (Immediately) - Ampang
Zue 184 - Thu 13/Feb/2020 12:08pm
1) CUSTOMER SERVICE EXECUTIVE (IMMEDIATELY)

Tempat bekerja : Ampang, Selangor

Kelulusan: Diploma dalam bidang Sains Teknologi Maklumat
Gaji Maksimum : RM1,800.00/ bulan
Status Pekerjaan: Tetap
Mula kerja : Segera
Syarat-syarat lain : Keutamaan diberikan kepada calon yang mempunyai kenderaan seperti motorsikal
Tarikh akhir tawaran: 29.02.2020

Emel resume anda ke:
hradmin@cet.my

Atau hubungi Cik Zue untuk maklumat lanjut.
03-8920 9938 - Waktu pejabat sahaja

Duti Kerja seperti dibawah:
* Serve as the first point of contact for customers seeking technical assistance
* Perform remote troubleshooting through diagnostic techniques and pertinent questions
* Determine the best solution based on the issue and details provided by customers
* Walk the customer through the problem-solving process
* Direct unresolved issues to the next level of support personnel
* Provide accurate information on IT products or services
* Record events and problems and their resolution in logs
* Follow-up and update customer status and information
* Pass on any feedback or suggestions by customers to the appropriate internal team
* Identify and suggest possible improvements on procedures

Niche: Kerja Diploma Dan Ijazah | Jobs & Vacancies in Malaysia
     
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