Job Vacancy! Retail Customer Service Executive - Intake Feb 2020 (KL)
Intelek Talent Solutions @ Telemarketing Vacancy! - Mon 20/Jan/2020 12:01pm
Position: Retail Customer Service Executive- Intake Feb 2020

Tenure: 1-year contract renewal

Location: Kuala Lumpur

Job Responsibilities

- Proactive in approaching customers to identify customer needs
- Perform sell/cross-sell/upsell of the relevant products and solutions
- Meet all KPI set and deliver an end-to-end customer experience
- Handle all inquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with the company's processes
And guidelines
- Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
- Ensure proper reconciliation of sales and cash at the end of the day daily
- Participate in training and activities provided

Job Requirements

- SPM, Diploma or Degre in any related field
- 1 to 2 years of working experience in sales and/or customer service experienced is preferred
- Fresh Degree Graduates with experience working in a retail environment are encouraged to apply
- Excellent communication in English and Bahasa Malaysia, both written and spoken
- Possess excellent interpersonal skills & results-oriented
- Well-groomed - Neat & tidy, professional & pleasant disposition
- Must be willing to work in rotational mall shift, weekends, & Public Holidays

Rumenerations

- Basic RM 1850
- Allowances (Shift, Language) + Performance Incentives + OT
- Other benefits: Leaves (Annual, Sick, Maternity, Compassionate, Anniversary, Replacement) + Hospitalization + Medical

Working hour:

- Retail operations hour (8 hours shift)
- 6 working days, 1 day off

Person In Charge:
Ms Hazirah

Email your updated resume to:
intelekkl@intelek.com.my

Contact No:
03-23876262

Niche: Kerja Sales | Kerja Diploma Dan Ijazah | Jobs & Vacancies in Malaysia
 
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